Monthly Archives: July 2017

Normalising Change and Surprise Outcomes

We might need to get a bit more specific.

When change is the norm then it goes largely unnoticed (and mostly unrewarded). Often with unintended consequences.

Anyone who has a school-age child will have asked, “What did you do at school today?”. The typical answer is, “Nothing”. As adults are we all that different or are some things just part of the human condition? Following up on planning or change-oriented workshops it is not unusual to hear the lament, ” it was a waste of time, nothing has changed!”. And they could be right … however, it’s worth taking a closer look and providing some feedback.

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